Command Centre / capability
Multi-Agency Coordination
In most multi-agency incidents coordination happens on a phone call nobody logged. Radio, telephony, video and data paths between agencies get mapped.
In most multi-agency incidents the coordination happens on a phone call nobody logged.
Police, fire services, ambulance and the district administration each hold their own systems, their own radio network and their own record. What is missing is a shared account of the incident that all of them can see and none of them owns alone. The gaps show up afterwards, in the review, when three timelines disagree.
Where SECCOM stops. Who leads an incident, and under what statute, is set by law and by the agencies' own protocols. SECCOM builds the room that lets them work together once that is settled.
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