SEC Communications - Integrating Customers With TechnologyEngage

AV & Collaboration / capability

Situation Room AV

The constraint is how many sources the room must show and whether a duty officer can raise the right one without a technician. The source list comes first.

A situation room is judged on the minute after somebody asks to see something.

The equipment list is rarely the constraint. The constraint is how many separate sources the room has to display, who owns each one, and whether the officer on duty can put the right one on the wall without opening a manual or calling a technician.

HARMAN's AMX platforms are built for centralised source and display switching, the same job an officer needs done under pressure, and SECCOM specifies against whatever has to go on the wall.

Get SECCOM to establish, at no cost, the real source list a situation room has to carry: what each feed is, its resolution, its latency and who owns it. That list is usually longer than the brief and shorter than the fear.

Audio deserves the first hour, not the last. A briefing the remote participant cannot follow stalls a decision. A slightly soft picture does not.

What you get. A source-to-display matrix with a latency figure against each path, an audio design for the room and for the remote end, and a switching arrangement an operator can drive under pressure without training that has to be repeated every quarter.

Where SECCOM stops. Where the deliverable is the room itself: operator consoles, the operational video wall, source integration, incident workflow and room resilience. That is SECCOM's Command Centre practice and it is specified there. This capability covers the AV inside a room that already exists or is being built by others.