Enterprise and Generative AI

Most enterprise AI pilots do not fail on the model. They fail because nobody owns the answer it gives.

An assistant that quotes a policy is speaking for the company. Once it does, three questions have to be settled before it reaches a real user: who approves what it may say, who sees the answers it got wrong, and who can switch it off. Those are the questions that keep pilots in pilot.

Talk to SECCOM about scoping one real process end to end. The documents it draws on, the people who approve it, and the record it has to leave behind. Where those documents hold personal data, the DPDP Act 2023 decides what the record has to show.

What you get. A working pilot on one process, with an approval step in the path, an audit record of every answer given, and a measured error rate against the manual process it is being compared with. Nothing in the first release changes a record without a person approving it. That is a design decision, and it can be relaxed later on your instruction.

Where SECCOM stops. SECCOM does not decide what the system may say on your behalf. That is a business owner's approval. SECCOM builds the point at which it is given, and the log that proves it was.