Intelligent Automation

The process you want to automate is not written down. It lives with four people and their exceptions.

Automate it as described and you automate the clean cases only, which is usually the smaller half of the volume. The exceptions come back as rework, and the saving that justified the build never appears in the numbers.

Where SECCOM stops. SECCOM builds the automation. Approving a payment, a claim or a customer record stays a named person's authority, and the log shows who exercised it.