IT & Services / capability
End-User Computing Devices
Your standard model was chosen three years ago and has quietly been replaced twice. A named configuration and a price are held for the whole refresh cycle.
Your standard laptop model was chosen three years ago and the OEM has quietly replaced it twice since.
So the fleet that was supposed to be one build is now four, the dock that worked with the 2023 model does not wake the 2026 one, and the support team carries the difference. The problem is rarely the device. It is that nobody locked a configuration and a price for the length of the refresh cycle.
Ask SECCOM to price your real fleet requirement across the OEMs you already run. Same specification, same warranty term, same accessory set, compared line for line.
What you get. A configuration sheet with part numbers, warranty terms, lead times and a price held for a stated period. SECCOM registers and administers your warranty claims against it, so a failed device is a serial number rather than a search.