SEC Communications - Integrating Customers With TechnologyEngage

Surveillance & Security / capability

Multi-Site Remote Monitoring

Two hundred sites do not need two hundred watchers. They need one rule about what reaches a person, and it is set at design, not at the monitoring desk.

Two hundred sites do not need two hundred people watching them. They need one rule about what reaches a person.

The cost of monitoring an estate is bandwidth to every site and the salaried hours spent handling alarms that turned out to be a delivery van, a shutter, or a cleaner at 5 a.m. The cameras are the cheap part. A link into a tier-3 town costs what it costs, and you are buying two hundred of them for the next five years. Both of those costs are design decisions, and both are made before anything is installed.

Get SECCOM to size your real bandwidth and alarm volume for one representative site, at no cost. Multiply by the estate afterwards, with a number you can defend.

What you get. A bandwidth figure per site at peak, an alarms-per-operator-per-shift figure, and health monitoring that names which cameras at which sites are offline today.

Where Honeywell's video-management software already ties a multi-site estate together, SECCOM designs the filtering and alarm rules around it.

Failure behaviour is stated. When a site loses its link, recording continues locally at the site and back-fills to the centre when the link returns, with the gap logged. The site does not go dark and nobody has to remember it happened.

Where SECCOM stops. Manned monitoring and guard response, where you use them, remain your agency's contract. SECCOM builds what reaches them and how quickly.