Security System AMC and Lifecycle Services

On most estates, some cameras have been offline long enough that nobody remembers them working.

Nobody decided to stop covering that corridor. A camera failed, a ticket was raised, a project took priority, and eighteen months later it is simply how the estate is. The gap is only discovered when somebody asks for footage of it.

Talk to SECCOM about a real health audit of your installed estate. What is online, what is actually recording, what is out of OEM support, and what has no spare in the country.

What you get. A list of every camera and recorder by serial number, with its firmware version and the date OEM support ends, a replacement plan spread across budget years instead of landing in one, and a monthly report naming what failed, what was replaced and what is still open.

AMC tiers are separated by a named act, not by an adjective: daily automated health check, monthly recorded-footage verification, quarterly firmware baseline, annual re-certification of camera views against the site plan.

Where SECCOM stops. SECCOM commits to a response time and publishes what response means. Resolution depends on parts and OEM support, so SECCOM states the parts position and the in-country stock position per OEM in the contract. SECCOM will not promise a time it does not control.