Deployment, Migration and Technology Refresh

The refresh is not the hard part. The user's data, their printers and their saved passwords are.

Swapping the hardware is a scheduled event. What generates the complaints is everything that was configured over four years and never written down: the mapped drive, the local file nobody backed up, the certificate on the old machine. A refresh is judged on those, not on the specification of the new device.

Get SECCOM to run a real pilot cutover on ten users before the rollout is scheduled, at no cost. Timed, with the same tooling and the same script the rollout will use.

What you get. A per-user cutover record, data and settings migrated with a stated recovery window before the old device is wiped, old devices collected the same day, and a collection receipt against each serial number.

Where SECCOM stops. Application compatibility is signed off by the application owner. SECCOM runs the pilot and produces the evidence. The owner accepts it.