Deployment, Migration and Technology Refresh

The refresh is not the hard part. The user's data, their printers and their saved passwords are.

Swapping the hardware is a scheduled event. What generates the complaints is everything that was configured over four years and never written down: the mapped drive, the local file nobody backed up, the certificate on the old machine. A refresh is judged on those, more than on the specification of the new device.

Where SECCOM stops. Application compatibility is signed off by the application owner. SECCOM runs the pilot and produces the evidence. The owner accepts it.